why is EE now rubbish?

[PB49]

I am having a similar problem. My Samsung Galaxy S8 which wouldn’t work with an EE sim, now has a Lebara Sim and it works very well and fast. When I turn on its mobile data it takes seconds to work and does work fast and well. My Samsung Galaxy A34 5G with an EE sim is always fairly slow. When I turn on its mobile data it takes a few minutes before I can get on the internet. And to get on to the internet without needing to wait 5 to 10 mins to get onto anything, the mobile data needs to have been on for 30 minutes. So I have a new phone with 5G and EE which is very slow and an elderly 4G phone with Lebara which is very fast.  I don’t know whether it’s 4G which is faster the 5G, whether the phones themselves are to blame or whether Lebara is a fast network and EE extremely slow. . 

[Leanne_T]

Hi @PB49 

Thanks for coming back to the community. 

Does this happen in more than one area with the EE SIM? 

Speak soon. 

Leanne.

[PB49]

Yes, it happens everywhere. However since posting my complaint above, it was much better this morning for the first time ever. It's as if EE pulled out a plug somewhere to let my phone work in the way one would expect one's phone to work.