13-03-2023 06:39 PM
Hi
I am having issues sending e mails today using my EE data, i can receive emails and access the internet.Sending using WiFi is ok.
Advice please
13-03-2023 07:42 PM
What error msgs are you seeing?
If you can receive emails & use the Net, then sending is exactly the same for using mobile data.
13-03-2023 08:06 PM
Hi It is a Samsung S22+ with the g mail app.
The error message in the outbox is Queued next to the message.
I have tried to refresh several times but still the same queued message after attempting to send.
It is my normal TalkTalk account and no settings have been altered, i can send emails if i turn WiFi on and ee mobile data saver is off.
Thanks
13-03-2023 09:58 PM - edited 13-03-2023 10:00 PM
@GT60 : That's informative!
Who/what is providing your WiFi? Is it TT as your BB ISP?
What is the Port setting for the GMail app's Outgoing Mail Server (SMTP)?
13-03-2023 10:09 PM
Hi
My WiFi / BB isp is TT
It is 587 STARTTLS connection security.
Not changed any setting and when using my WiFi everything is fine so cant be the settings.
I have also tried this In the Gmail app settings, select the TalkTalk account and untick Sync email for this account, power off the phone, wait a minute, power on and re-tick Sync email for this account and then see if the Outbox starts to empty. but that didn't work either.
Hopefully this will fix its self overnight
Thanks
13-03-2023 10:28 PM
The last time I used TT (Tiscali) email I had outgoing SMTP port 587 with NO encryption or maybe just SSL. Same for incoming POP3 port 995.