cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Roaming abroad

Geo1371
Explorer

I have the roaming pass for the month but when scrolling thru FB you don't get everything like things are greyed out or posts are just buffering so can't see what they are and also if commenting on a post you cant see other comments it's like they are greyed out also and no notications come thru but when I click on data and roaming the notications come thru so should I have data and roaming on at same time. CONFUSED!!!

5 REPLIES 5
Leanne_T
EE Community Support Team

Hi @Geo1371 

Thanks for coming here. 

Does this happen with any other sites or apps? 

Have you tried restarting your phone? 

Leanne.

Northerner
EE Community Star
EE Community Star

Hi @Geo1371 

What country are you in?  Some advertising might be blocked in the country you are in. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Geo1371
Explorer
We are in Lanzarote
Leanne_T
EE Community Support Team

Do any other apps or sites do the same @Geo1371

Have you restarted the phone? 

Leanne.

XRaySpeX
EE Community Star
EE Community Star

It could be Switching Content Lock OFF or ON . It is switched on on new & upgraded contracts & seems to affect social sites. If just switching it OFF doesn't help, try switching it to STRICT, reboot your device and then switching it to OFF. That is seeming to do the trick.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)