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Iphone keeps dropping to 4G in a morning

Ponts1976
Explorer

Quite often on a morning, my wifi on my phone keeps dropping back to 4G.  I do not use EE for my home WIFI and that is OK as my laptop is connected fine - it just drops on my phone.

Why does this keep happening?

5 REPLIES 5
James_B
EE Community Support Team

Hi @Ponts1976,

Welcome to the EE Community. 🙂

Do you have WiFi assist turned on?

James

Hi @James_B 

Wifi assist has always been turned on.

Anna

James_B
EE Community Support Team

If you turn it off, do you see the same issue @Ponts1976?

James

I will give that a try and see how it goes.  

James_B
EE Community Support Team

Please let us know how you get on @Ponts1976

James