11-04-2024 11:20 PM
I’ve been in the US for a week and my data has worked fine.
This morning all of a sudden it wasn’t working. I have reception but there’s no data at all. I don’t see 4G/5G. It’ll occasionally display an E but then it disappears. Signal is intermittently dropping out and showing SOS.
I had coverage in this location before. It’s a major city…
11-04-2024 11:24 PM
Also I can no longer see the data roaming toggle option anywhere in my settings.
iPhone 14
12-04-2024 12:01 AM
Me too, Im in Orlando worked ok for 5 days , please can someone assist
12-04-2024 07:24 AM
Hi @lukejamessss and @DavidW7
Have you tried manually connecting to different available networks to see if the connection is any better?
Chris
12-04-2024 08:14 AM
E indicates a 2G network, SOS indicates a lack of mobile coverage.
It would be impossible to make or take calls, send/receive texts or use mobile data, without mobile coverage abroad.
12-04-2024 01:45 PM
Yes Ive tried that , I go into network selection and turn off automatic and select another provider and still no joy , I can't download Skype as it needs to send a text
12-04-2024 03:43 PM
Are you able to access the live chat service through the 'help' section of your EE app, @DavidW7?
Chris