05-12-2023 01:59 PM
I have come to the end of my minimum term Data sim plan. When I log onto my ee account to change to a different plan it says it will add another line? What is that about? I just want to change my plan as there are cheaper plans for the same as what I am getting just now
05-12-2023 02:23 PM
Is this a pre-paid data SIM?
Look at http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.
05-12-2023 02:30 PM
Hi
It is a pay monthly data sim only plan
05-12-2023 02:32 PM
You should be looking at "Upgrade" from your online MyEE.
05-12-2023 02:34 PM
I tried that but it shows wifi routers with plans. I don't need a new router as the one I have still works perfectly
05-12-2023 02:36 PM
No option for SIM-Only, perhaps further down the page?
05-12-2023 02:37 PM
No nothing for sim only on the upgrade page.
05-12-2023 02:38 PM
Then you'll need to call CS to upgrade to SIM-Only.