I have an EE account with two mobile numbers. One is with me, one is used by another family member. I often gift data between the two numbers. Recently the other family member went abroad so for the last 6 weeks he never used mobile data in UK. So I thought I could gift the data to my number. However the data showed with EE APP for the other mobile number is 0/0 and the APP does not allow me to gift data from that number even never used any data in the last 6 weeks. I called EE, was told when the other member come back to UK, it will start to show the correct data. I said the whole point is that he is out of UK, I can use the data, but EE's technical support told me unfortunately she can't do anything that's how the system works.
I think the system's handling the above situation is flawed .
What do you think?
