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4G Data fair usage policy

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dulce_2022
Visitor

‎08-08-2022 03:25 PM

I currently have an unlimited 4G data plan and I am wondering what the 'Fair Usage' policy is. One or two places, I have seen 1000GB mentioned, but no indication of whether that is the current limit or if it is per day, per week, per  month etc. Can anyone help?

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XRaySpeX
Grand Master
Grand Master

‎08-08-2022 09:13 PM

The FUP is either 1000GB (before) or 600GB (now) / billing month depending when you took your unlimited plan out. But don't ask me the cut-off point!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

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Jon_K
Former EE Employee

‎08-08-2022 05:14 PM

Hi @dulce_2022.

 

Welcome to the community.

 

The fair usage policy applies to your monthly usage.

 

This will only effect you if your usage is deemed to be non-personal usage, like tethering.

 

Jon

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XRaySpeX
Grand Master
Grand Master

‎08-08-2022 09:13 PM

The FUP is either 1000GB (before) or 600GB (now) / billing month depending when you took your unlimited plan out. But don't ask me the cut-off point!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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EssexBoyEE
Ace Contributor
Ace Contributor
In response to Jon_K

‎08-08-2022 10:48 PM - edited ‎08-08-2022 10:53 PM

The FUP is now 600GB per month or if your Gift Data then its your Gifted Data amount plus what's used from your own usage, for example if you've Gifted 120GB then your FUP will 120GB + 480Gb of your Own Data Usage (total 600Gb).

 

It appears now that for newish 5G UL Contracts the FUP is now strictly Enforced, you will not lose UL Data use but once you hit the 600GB you will be servely Speed Capped until your next monthly refresh Date

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