netflix smart benefit

[cara8]

hi, after upgrading my iphone i added netflix  on smart benefit, got sent link to activate netflix, entered mobile no, got sent a code, entered code then got "we have a technical issue please try again" if this happens to you, enter the link ee.co.uk/netflix  on a laptop/tablet and it will activate your netflix account, 

[Katie_B · Accepted solution]

Good Evening @cara8. 

Thank you so much for coming to the community and sharing this helpful tip. 

I look forward to seeing you around the community in the future. 

Katie 🙂

[Daniel343]

This hasn’t worked for me and it still says that ee has technical issues 

[Leanne_T]

Thanks for posting @Daniel343

Does Netflix show as a Smart Benefit in your My EE app, then add-ons? 

Leanne 🙂

[Daniel343]

Yes 

[Leanne_T]

Great thanks @Daniel343

In this case, please give us a call on 150 and the team will get this looked into for you 🙂

Leanne.

[tiudean]

Thanks for sharing your experience! It works! 🙂

[Christopher_KG]

EE misleading advertising is like a robery.
I upgraded my contract up to £120 per month,
just because advertising said I get Netflix subscription in inclusive add ons,
but Netflix can not be chosen,
I get 3 different option within iam not interested at all.
That is kind of stilling, I fill like I was trick by your company. What a shame.

Have a nice day to support team.

[Katie_B]

Good afternoon @Christopher_KG. 

I am sorry to hear this. 

Please could you confirm what plan you upgraded to and what phone?

I would love to see if I can look into this further. 

Katie

[jokerMatt91]

I have the same issue why are we unable to select Netflix?