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i need a proof of usage

williambird93
Visitor

Hello i am trying to receive a proof of usage for my insurance claim  how do i go about getting one of these. 

My phone is broken so I cannot make a call to EE. is there another way to contact them? 

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @williambird93 

Welcome to the community. Sorry to hear about your phone.

If you speak to our Mobile Care team, they will be able to help you with that. There is a live chat function and some numbers to call from another phone on our get in touch help page.

Chris

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2 REPLIES 2
Kirigaya_Kazuto
Star Contributor
Star Contributor

You should be able to pull proof of usage from your bill! 

Login to your MyEE account

Christopher_G
EE Community Support Team

Hi @williambird93 

Welcome to the community. Sorry to hear about your phone.

If you speak to our Mobile Care team, they will be able to help you with that. There is a live chat function and some numbers to call from another phone on our get in touch help page.

Chris