I have a spend cap of £5.00 which I was under the impression that I couldn't go over my standard bill by more then £5.00 but I am still going over it by more than £5.00.
Just wondering if i can put somthing in place so EE block anything over £5.00?
data pass purchases, both whilst in the UK and roaming.
data charges and run-on rates if you’ve exhausted your data allowance or data pass.
add on purchases such as Apple Music, or add-ons for extra minutes or texts. For use in the UK or abroad monthly plan charges (Price Plan).
service charges for premium calls and texts to numbers beginning with 09, 118, 083 084, 085, 087, 070 (if not covered by an allowance or an add-on) -read this article for more on service charges.
charge to bill, for example: Digital Content, Music Subscription Services, in-app purchases.
voice short codes (5-digit numbers).
premium rate texts you receive.
admin charges or late payment fees.
insurance for your device purchased through EE.
However you can control how much you spend on our chargeable services that aren't included in Spend Cap by managing your account in EE online.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
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