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Received ee perk after months will this now be put on my acct

Traypot
Investigator
Investigator

‎01-12-2023 02:15 PM

Has anyone finally had their eeperk discount after their acct been deactivated and put on their acct after months of trying ?? 

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3 REPLIES 3
Katie_B
EE Community Support Team

‎01-12-2023 03:37 PM

Hello @Traypot.

Are you looking to apply your discount to an active EE account?

Katie

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Traypot
Investigator
Investigator
In response to Katie_B

‎01-12-2023 04:12 PM

Yes I was told when I re did contract to ring up as I tried and tried blue light but didn’t work just managed to reactivate my ee perk acct as nhs ! Taken months to do 

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XRaySpeX
Grand Master
Grand Master
In response to Traypot

‎01-12-2023 05:11 PM

Discount codes may be applied by calling CS within 30 days of purchase if it wasn't at PoS when buying a new contract or upgrading. They cannot be applied mid-term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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