Please pass on my thanks to Lacey in billing ...

[lost_soul]

I had to call up with a query and she was very helpful and quick to resolve my issue.

Great customer service! Please pass on my thanks to her - unfortunately I didn't get a survey text so can't reply via that method.

[Leanne_T]

Hi there @lost_soul 

Thanks for coming to the community to leave this lovely feedback for Lacey. 

If you have Lacey's surname please send me a private message and I can pass on your feedback 🙂

Thanks.

Leanne.

[lost_soul]

Hi - unfortunately I don't - asking for surnames (especially a female's) can cause alarm which isn't something I wanted to do so I erred on the side of caution

[Leanne_T · Accepted solution]

No problem @lost_soul 

Please send me a private message with your name and number and I can make sure the feedback gets to Lacey 🙂

Thank you. 

Leanne. 

[lost_soul]

Sent - ty