Multi-Line Discount - merging two out of contract accounts.

b31william · ‎05-09-2023

Hello - my partner and I have two excising out of contract EE lines. Am I able to move my partners account as a second line on my account, thus getting a Multi-Line Discount, while keeping their same number? Thank you 🙂

XRaySpeX · ‎05-09-2023

You need to call CS with both of you available on the line to effect a change of ownership. You will then be paying for both contracts. If you can't do it together CS will give the current owner a password for you to quote when you call.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

Katie_B · ‎05-09-2023

Good morning @b31william.

If you wish to move your partners number to your billing account I would recommend giving us a call when you are both available.

Our customer care team will be able to look into this further for you.

Katie

XRaySpeX · ‎05-09-2023

You need to call CS with both of you available on the line to effect a change of ownership. You will then be paying for both contracts. If you can't do it together CS will give the current owner a password for you to quote when you call.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)