30-04-2024 11:41 AM
Hi there. I’m just outside my 45 day early upgrade term but online it shows a section saying
30-04-2024 01:45 PM - edited 30-04-2024 01:46 PM
Hi @LPJH987
Is that the full message? If not, could you post the rest of it please and we'll take a look at it for you?
Thanks
Chris
30-04-2024 02:00 PM
this is what shows online so when I click on that and go right to the end of checkout it’s showing that to place the order I’ll need to pay an early upgrade fee
30-04-2024 03:48 PM
OK, thanks @LPJH987
If you speak to our team on 150, they'll be able to check your account and see what they can do to help you upgrade.
Chris