Is anyone else having trouble upgrading online?

[Clarky460]

When I try to upgrade online it just keeps redirecting me to a page that doesn't have the upgrades on

[Katie_B]

Hello @Clarky460. 

Welcome to the community. 

Are you still seeing this error?

Katie

[HayleyM777]

Hi Katie - I am having a similar issue, what do you suggest for resolution?

[Ggoode]

HAH good luck. 

Sorry I don't mean to laugh, but I haven't been able to access my account for weeks (upgrades, bills, etc), if not months, and they STILL cant fix it. (MANY others have the same issue) I's suggest holding off on the upgrade & going sim only or moving providers unless they can fix it. 

[Ggoode]

Find a new provider. lol

[John181947]

Yes, I am having the same experience as you are having.

[Christopher_G]

Hi @Clarky460 and @John181947 

Are you seeing this error message only on the upgrade section?

Chris

[John181947]

Yes, I am. I will go into my local EE Store, it's got to be easier. Thanks, John.