10-12-2023 01:10 PM
It looks like I have been charged twice to one number.
I have a few numbers added to my bill, recently I have added another number, and took pay monthly phone for my doughter (iPhone 14).
I have my monthly charge for line and device plus extra cost with same description for a little more then my usual monthly price for this phone.
As this is an iPhone and I am the Android fun, are there an extra charges for iPhones I am not aware off, or this may be like one off charge for adding a new line?
Thanks for any help.
Pic.includeed.
Solved! See the answer below or view the solution in context.
10-12-2023 01:43 PM
One of your pictures contains your mobile number so won't be approved for public view, but I can see it.
Your screenshots suggest a partial-month charge which would be the case for any number added or plan-altered partway through the billing cycle.
The full bill view normally has a graphic explaining the pro-rata charges.
10-12-2023 01:43 PM
One of your pictures contains your mobile number so won't be approved for public view, but I can see it.
Your screenshots suggest a partial-month charge which would be the case for any number added or plan-altered partway through the billing cycle.
The full bill view normally has a graphic explaining the pro-rata charges.
10-12-2023 02:52 PM
Hi,
Thanks for replay.
I just checked a full billing and it looks like EE have charged me one off payments this month as I upgraded one number with new phone and took additional line with iPhone and I had extra one off charges for both!
It make sense and next to this month bill I have given usual monthly charges in total and it will be less in January.
Thanks again!