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Copy Invoices

PhoenixFabs40
Investigator
Investigator

Good Morning 

 

i have been trying to download VAT invoices since we started this contract with yourselves.

Unfortunately without any response, Can you please advise

 

Kind regards

Dave

 

7 REPLIES 7
XRaySpeX
Grand Master
Grand Master

EE don't provide VAT invoices on personal a/c's. For those you would need to switch to a business a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
PhoenixFabs40
Investigator
Investigator

How do I go about that please

Call CS & ask.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
PhoenixFabs40
Investigator
Investigator

I am still awaiting a response as I require to keep my accounts up to date.

Christopher_G
EE Community Support Team

Hi @PhoenixFabs40 

Did you get in contact with our Mobile Care team to discuss this?

Chris

I do not want to spend all day on the phone 
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[Mod Edit: Removed email signature containing business and personal information]

Christopher_G
EE Community Support Team

We do not have access to your account here in the community, @PhoenixFabs40. You would need to discuss this with our Mobile Care team.

Chris