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Can ı get a refund ?

Haticemym
Visitor

‎17-12-2023 02:15 AM

Hello 

dont know if it was asked before but my son used my phone number to buy items for is fortnite. He kept buying and when I realised it was too late he had already spent over £200 billed to my montly EE. I was fumming and he was really sorry he thought it was free the items he bought.  his only 8. İs there anyway for me to get refund or do i need to pay it:( 

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1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎17-12-2023 02:41 AM

You need to pay for it. It's your responsibility. You could try discussing it with Fortnite.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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