Approximately 41 days before the end of my 24 month term, I called EE to cancel my contract.
I was offered an upgrade, new contract and to transfer providers, this was not a possibility as I was leaving the UK for a job in Dublin, where I am permanently based.
I have returned to my parents home for a visit and have two bills from EE stating I owe them money, each bill corresponding to a ‘missed payment’.
I have since called EE and have been told there was no log of my cancellation and that the sums owing remain due.
Could you please advise? Also, could I please have a contact address where I am able to forward correspondence rather than phoning and being told the same thing.
thank you
Jordon
