Away from UK Abroad for a year, how to keep phone number

sjsjsjsxjsjs · ‎23-09-2023

As title says, how can I keep my UK phone number and disable my contract as I am away from the UK for a year? For some reason even though I have the roam abroad pass and I am in the US I cannot call EE at all so any answer which can give me an email or some other way to solve this would be greatly appreciated thank you.

XRaySpeX · ‎23-09-2023

Just by keep paying your bills. EE does not give payment holidays.

Alternatively switch your contract to PAYG by giving 30 days notice while still in UK & when PAYG making a chargeable call or text within every 179 days. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

EE provide no email contact. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎23-09-2023

Just by keep paying your bills. EE does not give payment holidays.

Alternatively switch your contract to PAYG by giving 30 days notice while still in UK & when PAYG making a chargeable call or text within every 179 days. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

EE provide no email contact. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)