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0903 number

SandraAIG
Investigator
Investigator

Alert everyone I have been charged £53 for making a call to an 0903 fake number 19/11

i did NOT make that call but somehow they had my mobile number they did not call me ???

EE can’t reimburse as they say I rang it I am 72 and only call my family I don’t know anybody in Nigeria !!

I am so scared as I can’t block a number that didn’t call me and they can do this anytime they like !!! 
be very careful and if anyone can help please 

1 SOLUTION

Accepted Solutions
Schockwave
Community Hero
Community Hero

Hello @SandraAIG ,

Welcome to the community,

Are you sure it was Nigeria? I have just googled that number even just 0903, this sounds like a premium number to me, you would have had an international number before it, like UK is +44, so you would have needed +234, as that is the international code for Nigeria.

Sorry this has happened to you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

14 REPLIES 14
Schockwave
Community Hero
Community Hero

Hello @SandraAIG ,

Welcome to the community,

Are you sure it was Nigeria? I have just googled that number even just 0903, this sounds like a premium number to me, you would have had an international number before it, like UK is +44, so you would have needed +234, as that is the international code for Nigeria.

Sorry this has happened to you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Googled it and it is a Nigerian Network 

thanks for your concern I am so upset and so scared it will happen again 

Leanne_T
EE Community Support Team

Hi @SandraAIG

Please give us another call on 150, the team can look into blocking international calls for you so this won't happen again. 

Leanne.

DurbanboyUK
Investigator
Investigator

You can check who owns those 09 Premium rate numbers at Phone-paid Services Authority - The UK regulatory body for phone-paid services (psauthority.org.uk) You can then complaint to them if you feel that you were not advised about the charges

bristolian
Legend
Legend

Numbers that begin with 09 are not international calls, but are UK premium-rate numbers.

International calls would begin with either 00 or + followed by the country code. Nigeria's country code is 234, so a call to a Nigerian number would either be itemised as 00234 or +234

Google said the number was from a Nigerian Network
I have no idea they didn’t ring me and I didn’t ring them nothing identified on my phone

Sent from my iPhone

Then Google has no idea.

e.g. From Service charge costs for calls beginning 08 & 09:

 

Number Range Service Charge Incl. VAT Rate Increment (PPM - Pence per Minute, PPC - Pence per Call)
0903012 2.50 PPC
0903013 2.00 PPC
0903014 0.05 PPM
0903015 0.09 PPM
0903016 0.15 PPM
0903017 0.20 PPM
0903018 0.25 PPM
0903019 0.50 PPC
0903020 1.50 PPM
0903021 1.00 PPM
0903022 1.20 PPM
0903023 1.00 PPM
0903024 1.00 PPC
0903025 1.50 PPM
0903026 1.50 PPC
0903027 0.25 PPC
0903028 0.65 PPM
0903029 1.00 PPC
0903030 0.10 PPM
0903031 1.50 PPC
0903032 1.45 PPM
0903033 0.50 PPM
0903034 0.10 PPC
0903035 0.50 PPC
0903050 0.50 PPM
0903051 0.55 PPM
0903052 0.55 PPM
0903053 0.05 PPM
0903054 0.60 PPM
0903055 0.65 PPM
0903056 0.75 PPC
0903057 0.75 PPC
0903058 1.00 PPC
0903059 0.75 PPC
0903077 0.80 PPM
0903140 1.20 PPM
0903141 0.90 PPM
0903142 0.60 PPM
0903143 1.80 PPM
0903279 0.09 PPM
0903285 0.40 PPC
0903299 1.50 PPC
0903355 1.00 PPM
0903438 2.00 + 2.00 PPC + PPM (After the 1st Minute)



If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
I was charged 3.75 per minute plus £8 something for connection outrageous !!
Get me out of here 😫

Sent from my iPhone

To where? Those are the charges the Premium Line Service provider makes, not your network. They will be the same whichever network you are on.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)