30-11-2023 08:12 PM
I get tnt sports through my EE mobile plan. When I watch on the discovery + app via my sky box it buffers so much that I can't watch. Everything else works well and I have very fast Internet connection via sky also at 150mb. Please help.
01-12-2023 08:12 AM
Hi @MY21
Welcome to the community
Please take a look at the troubleshooting on this discovery+ loads slow, buffers, or pauses help page.
Chris
01-12-2023 09:46 AM
Thanks Chris.
Yes,I have followed all of that advice and it is still awful!
01-12-2023 11:03 AM
Hi @MY21,
I'd recommend contacting discovery+ support at Submit a request – UK Help Centre - discovery+ (discoveryplus.com).
They'll be happy to help. 🙂
James
01-12-2023 12:52 PM
Will try, thanks
19-05-2024 01:41 PM
I have the same problem. Even though I paid for the PPV event yesterday, it was so unwatchable I had to pay again to be able to watch on DAZN! It is impossible to watch TNT Sports on the Discovery + app
19-05-2024 02:37 PM
@PP1968 and what’s it like via the phone app ? On what device is this buffering on ?
19-05-2024 02:51 PM
Haven’t tried on the phone app recently, this is happening on a Samsung TV
19-05-2024 08:46 PM
@PP1968 have you checked to see if there are any app updates for the app on the TV ? Have you checked to see if there is any updates for the actual TV itself?
19-05-2024 11:45 PM
Thanks, yes, I’ve checked for updates but none available/needed.