02-05-2024 08:16 PM
NO WAY ON BROADBAND CAN YOU SEE YOUR CONTRACT START AND END DATE, JUST GOING ROUND IN CIRCLES, OBVIOUSLY EE HIDE IT ON PURPOSE AND MAKE IT IMPOSSIBLE TO FIND THE YOU HAVE TO KEEP PHONING AND WAITING HOURS TO SPEAK TO ANYONE. EVEN THE BILLS DON'T SAY THEM AND WHEN YOU TRY TO RAISE A QUERY YOU HAVE TO GIVE YOUR ACCOUNT NUMBER TO LOG AND THIS AGAIN IS HIDDEN FROM EVERYTHING - LET'S HOPE MY CONTRACT HAS EXPIRED AS IT IS BYE BYE EE
02-05-2024 07:52 PM
THERE IS NO END DATE ONLY WHAT TYPE OF CONTRACT!!!!
02-05-2024 08:31 PM
@SuzeFawcett : Your min. contract term date will not be found anywhere in your MyEE for BB. It'll be in or workable out from your Welcome email. If you haven't kept that you will need to call EE to find out.
02-05-2024 09:08 PM
Typing in all capitals on the internet is widely regarded as shouting.
02-05-2024 09:16 PM
Typing in all caps on paper is usually a ransom demand 😉.
03-05-2024 06:07 AM
@SuzeFawcett If you can see your bill you can see that account number that’s at the top
03-05-2024 07:56 AM
not on mine when I download - it's Broadband only and I want to know start and end date and the account number - you would expect all those to be easy to find wouldn't you? but alas no
03-05-2024 07:59 AM
quite ridiculous and calling EE is a tedious lengthy process, but I guess that is the only way - very sad state of affairs to make it as difficult as possible to establish and move
03-05-2024 08:03 AM
In addition, I continue to get this error since yesterday when searching on your website
Please call us on xxxxx and we’ll try to get things sorted.
03-05-2024 08:21 AM
@SuzeFawcett Funny how all BB bills have the account number at the top when you download them expect you. You’ll be the only one who doesn’t.