My app won’t pair with my hub

[Lauz1984]

Why won’t my app pair with my hub I have upgraded to ee from bt and it does t work correctly it’s a joke I need the WiFi controls due to having children 

[Neil-O]

Hi @Lauz1984 I'm sorry about that. Are you getting an error message and do you have the most up to date version of the app?

Thanks

Neil 

[Lauz1984]

Hi yes my app is up to date and I just get it saying pairing and nothing else 

[-SRB-]

Out of interest, which Hub do you have ?