Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I have tried to cancel my landline

C1L
Visitor

‎09-03-2024 09:50 AM

I have just spent 15 minutes trying to cancel my landline. Passed from pillar to post.

0 Helpful
2 REPLIES 2
Schockwave
Community Hero
Community Hero

‎09-03-2024 11:30 AM

Hello @C1L ,

Welcome to the community,

You would need to speak to accounts for the broadband team, they should be able to sort this out.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful
XRaySpeX
Grand Master
Grand Master

‎09-03-2024 12:08 PM

Are you trying to cancel your BB at the same time or are you trying to keep your BB but w/out having a landline no.? If the latter, you need to undertake an upgrade/regrade of your BB plan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)