10-04-2024 02:27 AM
I haven't even been activated yet and it's been the worst experience ever. Ordered my broadband on 7 of march I went from being told I'd be active within a few weeks to a month later, for the external work to be done and now to wait another 4 weeks to be activated
False information constantly being given, rude staff not even wanting to try and help. I had one great person out of at least 8. So far I definitely would not recommend EE to anybody. I hope my experience changes and I can say differently in the future but ATM unfortunately EE you have been very very poor and by far my worst. A company that seems to not care atal about it's customer's one they are in a contract, such a shame
10-04-2024 04:17 PM
Hi @JellettFamily,
I am so sorry that your order date seems to have been delayed.
We always try to do our best to give you the soonest appointment that we can.
Hopefully everything goes ahead as planned now. Any issues, please, let me know.
Thank you
Daniel-S