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EE WI-FI Controls not working l

Mollskii
Visitor

‎22-02-2024 09:25 PM

I have just upgraded my WiFi to the Fibre 50. I have got the Smart Hub Plus. 
I have tried both on the EE app and the EE home to view my controls and neither are working. Both are coming up with errors. 

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3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

‎22-02-2024 09:28 PM

You are not alone. Many users of EE New BB are finding this & have reported it to EE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Davey1978
Explorer

‎03-03-2024 04:08 PM

I’ve just joined and am having the exact same experience as you

d greenwood
0 Helpful
Davey1978
Explorer

‎03-03-2024 04:56 PM

I’m having the exact same issue as you 

d greenwood
0 Helpful