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EE Smart Hub Plus WiFi settings

scallydeejay
Established Contributor
Established Contributor

‎06-05-2024 05:34 PM

Hello. 

Following on from mine and a good few others posts regarding issues with connectivity regarding the smart hub plus. Please can somebody tell me what the optimal settings are on the hub to get the best performance?

I have no idea which channel should be used. It is just at the factory setting. I will give this one more go before cancelling EE

 

thanks  

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎06-05-2024 06:09 PM

Hi @scallydeejay 

What do you mean by optimal. What problems do you have now. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

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scallydeejay
Established Contributor
Established Contributor
In response to Northerner

‎06-05-2024 06:43 PM

I keep getting dropped signal, iPhone and iPad says no internet connection for a good few minutes at a time. Then it will work fine for a few hours then play up again for a while. It must be switching channels maybe? Ethernet is working perfectly, getting 900mbs no problem. It is just WiFi 

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