Connecting memory device to USB port on smart router

[bryanR]

I have connected a Samsung memory device to my smart router. The smart router manager shows status as 'connected' but I am unable to work out how to access the files on the device. Any help or advice would be greatly appreciated. Kind regards, bryan R

[Jon_K]

Hi @bryanR.

Welcome to the community.

Have you been able to access files on any other connected devices?

Jon

[XRaySpeX]

**Edited for @XRaySpeX to include the image below***

If Win, have you enabled SMB 1.0 File Sharing Support in Program Features?

In File Mgr click on Networks / Computer / SmartRouter to see the USB attached drive. See below but pretend "BrightBox2" is "SmartRouter":

tba

I expect iMacs are similar.

[bryanR]

Hi Jon,

Thank you for your thoughts. I've never connected anything else to the USB port but, I am able to access files on the devices connected on Ethernet and Wireless

Bryan

[Northerner]

Hi @bryanR 

It's likely the port doesn't deliver enough power for the HDD to run. The Samsung M3 is not a SSD drive. 

Thanks 

[bryanR]

Thank you Leanne_T,

one small surprise, mine is showing BT HomeHub6DX😀 but, like your image, does not show any files. 

Are you able to access files through this link on your system?

Many thanks

bryanR

[XRaySpeX]

FYI: It's my image. I had a bit of trouble uploading it & @Leanne_T helped me with it.

[Leanne_T]

Thanks @XRaySpeX

Sorry @bryanR I have no access to files, @XRaySpeX can you offer any other suggestions at all? 

Leanne.

[bryanR]

Thanks @XRaySpeX, are you able to help with the question about seeing or accessing the files?

thanks

bryanR

[XRaySpeX]

Yes, just click on the router's Computer icon and you'll see the drive and its files below it. You might be asked for a password.