Broadband equipment

Chris7425 · ‎12-12-2023

I recently changed over from BT to EE broadband and set it up all fine but what are the other two boxes. Most likely extension for wifi but no instructions one black and one grey. EE shop didn’t have a clue about them any ideas ??

XRaySpeX · ‎12-12-2023

@Chris7425 : The boxes they are packed in should tell you what they are as well as the Guides contained within. Post pix of them.

Usually you will receive a black EE Smart Hub Plus router & a white Smart WiFi extender.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎12-12-2023

@Chris7425 : The boxes they are packed in should tell you what they are as well as the Guides contained within. Post pix of them.

Usually you will receive a black EE Smart Hub Plus router & a white Smart WiFi extender.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)