smashed screen on iphone 15 after drop

[nothingaboutme0]

Could you please clarify whether the iPhone 15 was purchased outright or is on contract with EE? This information will help determine the available options for addressing the smashed screen issue.

[DJMARK]

It is on contract with insurance so not paid for 

Sent from the all-new AOL app for iOS

[nothingaboutme0 · Accepted solution]

It's good to hear that your iPhone 15 is covered by insurance through EE. In this case, I recommend reaching out to EE's customer support or visiting an EE store to initiate the repair or replacement process for the smashed screen. They should be able to assist you with the insurance claim and guide you on the next steps.

[uvarvu]

I would insist on taking the phone to an apple store or authorised repairer - none of this third party nonsense.