iPhone 12

[Lglew1]

iPhone 12 has bent, I have insurance. Can I get a replacement in store? 

[Katie_B]

Hello @Lglew1. 

Welcome back to the community. 

Claims cannot be processed in store. 

If you wish to make a damage claim, please give us a call on 150. 

Alternatively, you can also do this online through your My EE. 

Katie 🙂