I have an iPad Pro (2016) that l bought on contract from EE. I am no longer with EE and wanted to put a Sky sim in it, but it said Sim not supported. I tried the unlock service on the EE website but it claimed that the iPad was not an EE device. I went to my local EE store and they wanted nothing to do with it and gave us a number to call, and we were told that it wasn't locked. I then paid an unlocking company to unlock it, and they claim it is unlocked, but it is still locked to EE. I then contacted Apple and they checked and they said it is still locked to EE. I have checked the IMEI number on a different website that checks IMEI numbers and it says that it is locked to EE. I tried ringing the number on the EE website and selected the option for unlocking a device and it just tells you to go online to unlock it, but the website still claims it is not an EE device. I am beyond frustrated and would welcome any advice?
