Unlocking Iphone 12

yorkman · ‎10-05-2023

I have just changed providers from EE and I wish to get my old iPhone 12 unlocked so I can sell it. The local EE shop couldn't help and told me I could do it online. As I've transferred everything to my new phone, I'm unable to use the old one. I've tried ringing them from my new phone but the option I needed was unavailable. Can anyone help me to unlock my old phone, please?

Chris_B · ‎10-05-2023

@yorkman Your device isn’t locked. If you open settings>general>about and scroll down to Network Provider Lock it’ll say No Sim restrictions.

alternatively just text UNLOCK to 150 and it’ll give you a text response of the network lock of your device

View solution in original post

XRaySpeX · ‎10-05-2023

You can just apply for unlocking by using the Unlocking your device form and giving its IMEI no., which you can obtain be dialling *#06# into its keypad.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Chris_B · ‎10-05-2023

@yorkman Your device isn’t locked. If you open settings>general>about and scroll down to Network Provider Lock it’ll say No Sim restrictions.

alternatively just text UNLOCK to 150 and it’ll give you a text response of the network lock of your device

jtarouca · ‎24-08-2023

What do you do if your switch has been done so you can't actually call anyone from your mobile anymore as the EE sim doesn't work??

Leanne_T · ‎24-08-2023

Hi @jtarouca

Is the device locked to EE? Have you tried another network SIM card?

If so, you can use the Device unlock (ee.co.uk) form to unlock the device.

Leanne 🙂