12-11-2022 02:04 PM
Stolen phone
12-11-2022 02:43 PM
Hello @Drew1988 ,
Welcome to the community,
Have you reported this to customer service?
You can do this via My EE App, by clicking at the top right and then settings and scrolling down or ringing customer service:
https://ee.co.uk/contact-ee/account-billing/mobile