21-05-2023 08:02 PM
I’ve got my new iPhone 13 Pro Max delivered to me today, and whenever I put any sim it doesn’t pick up the SIM card. Where as the sims, work in other devices but just not this device. Any help?
21-05-2023 08:27 PM
@Ami23 Just to check you are putting the sim in the correct way round?
21-05-2023 08:28 PM
Yes I did
21-05-2023 08:29 PM
@Ami23 Have you tried a network reset on the device?
22-05-2023 12:33 AM
EE sim 'Phone not allowed' on unlocked iphone tested with other EE sims and 02 and giffgaff no SIM card works in my new device but works in other devices, have tried a network reset settings as well have had no luck any help??
22-05-2023 08:02 AM
Good morning @Ami23.
Welcome to the community.
Just to confirm, you have tried other EE SIMS in the device and these also do not work?
Do you know what network the phone was originally locked to?
Katie