My iphone13 won’t switch on

[Andrea1984]

I upgraded my phone in September and this morning my iPhone 13 wouldn’t turn on by luck I still have my old phone but I cannot see what is wrong with it 

[Leanne_T]

Hi @Andrea1984

Can you try the steps in the Apple Support page here - Force restart iPhone – Apple Support (UK), does this work for you? 

Leanne 🙂

[Andrea1984]

tried that, tried different plugs, dead only a couple of months old shouldn't be like that

[Leanne_T]

Thanks for trying @Andrea1984

Please give us a call on 150 and the team will run through some diagnostics with you to help you get this sorted 🙂

Leanne.