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No service

Abbi5
Explorer

‎21-10-2022 05:19 PM

I got a new phone which decided to reset itself and delete everything off my phone! Luckily I backed it up so after an hour of trying I got everything back however, ever since it did this the phone no longer has service! I’ve done everything possible including phoning EE(no help at all) I’m still sitting here with a phone that doesn’t work?!

0 Helpful
3 REPLIES 3
bristolian
Legend
Legend

‎21-10-2022 05:39 PM

You mention "phoning EE" and also having "a phone that doesn't work".

Is your phone showing signal indicators?

0 Helpful
Abbi5
Explorer
In response to bristolian

‎21-10-2022 08:03 PM

I had to use my mums phone and no the phone just says no service no matter what I do


Abbi McGougan
0 Helpful
bristolian
Legend
Legend

‎21-10-2022 08:31 PM

What have you tried so far - can you be more specific?

Is your Mum on EE - if so, that would rule out a network issue. The next suggestion would be to swap SIMs between your phone and your Mum's phone, to see if the fault follows your SIM or remains with your phone.