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New iPhone 14 but cannot receive or make telephone calls or messages

Mvincent2
Visitor

‎26-12-2022 04:03 PM

Have been advised to contact EE by Apple regarding this.  Can anyone help or advise

0 Helpful
2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎26-12-2022 04:08 PM - edited ‎26-12-2022 04:09 PM

@Mvincent2   Have you put your sim in the device ?  Is this on contract or pays  ?  Does that sim work in a different device ?  Where did you get the device from ? 

bristolian
Legend
Legend

‎26-12-2022 04:21 PM

Does the phone show signal indicators?