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New 5g sim not working

Flashmanvc
Explorer

Have put 5g sim in phone now calls no data how do I sort it

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @Flashmanvc 
Welcome to the community.

It could be in the process of activating. Could you try restarting it this morning please?

Chris

Hi have tried it still not ,working , says sim has a business line on it too? No real instructions thought it would be the same as a 4g sim. It was a network migration from plus net to EE, transferring no across,

Christopher_G
EE Community Support Team

OK, thanks @Flashmanvc 

It could be worth speaking to our Mobile Care team so they can check everything from our side for you.
Chris