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My iphone11 is glitching and moving from one screen to another

Deilishmags
Visitor

‎26-02-2023 11:53 AM

Any ideas what can do about my glitching phone 11

0 Helpful
2 REPLIES 2
354-
Star Contributor
Star Contributor

‎26-02-2023 12:23 PM

@Deilishmags - Have you tried restarting the iphone? Does the same thing happen when the iphone is in safe mode?

0 Helpful
Chris_B
Grand Master
Grand Master
In response to 354-

‎26-02-2023 02:22 PM

@354-    No such option on a iPhone.  

@Deilishmags   Have you tried just cleaning the screen ?   It could be the touch part of the screen is faulty and a new screen is required.  But before you go down that route you’ll be best of force restarting the device.  Press VOLUME UP quickly press VOLUME DOWN and then press and hold the ON/OFF button. Keep that pressed until the device shows the apple logo.      If this doesn’t fix it perhaps a factory reset is required.  If this still doesn’t fix it then you need to book an apple appointment to get the device looked at.