Inclusive benefits

[Tori87]

I have Apple Music as my inclusive benefit but Apple are still charging me for Apple Music 

[Chris_B · Accepted solution]

@Tori87  That’s because you have setup a subscription with apple.  EE offer doesn’t take over your current subscription.   You need to terminate your Apple subscription and then start EEs offer.   You have to allow your Apple subscription to finish before you stay EEs offer. 

[Tori87]

That’s great, thanks for your help