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Google Maps only working when Wi-Fi available

H-M
Explorer

‎02-05-2023 04:07 PM

Why does my phone not allow navigation with Google maps whilst switched off from Wi-Fi when my wife’s, and friends do?

 

0 Helpful
3 REPLIES 3
354-
Star Contributor
Star Contributor

‎02-05-2023 04:14 PM

@H-M - Is the Apple device able to access the Internet? Have you tried downloading Google's offline maps too via the app?

0 Helpful
Northerner
Grand Master
Grand Master

‎02-05-2023 04:32 PM

Hi @H-M 

Are you in the UK? 

Are you on EE PAYG or pay monthly contract? 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
H-M
Explorer
In response to Northerner

‎02-05-2023 06:20 PM

Sent from my iPad
0 Helpful