Good morning.
As you can see from the subject, I'm having problems with the dreaded "cannot be connected" message.
The problem is with my partners IPhone, which is a second line on my own account.
I have an android, but I'm sure that's not the issue, as others with iPhone also hear the same message when calling her.
She calls me almost daily with no problems, so I'm surprised if it's the really annoying hibernation issue due to lack of use.
I can ring anyone else. She can ring anyone else. No-one can ring her.
This is about the 3rd time it's happened and she's only had the phone around 4 months.
Not really sure how it sorted itself out in the past as we tried everything and anything and a day or so later it started working, but I think the dialling 150 trick helped once.
However, nothing has worked this time and its really frustrating.
The phone has has probably spent as much time not receiving calls as it has done working normally.
The bill is paid (never had this issue with my own phone as the primary line), dial 150 is just instigating the automated text chat thing, and she calls me everyday to keep the line in an active state.
Any help greatly appreciated
