26-07-2022 11:05 AM
I have just noticed some stuck pixels on my Samsung s21
I have only had the phone for 6 months, I haven't dropped it or damaged it anyway
they just appeared out of nowhere
has anyone else had this issue? and is there a fix
26-07-2022 01:18 PM
Hi @bluecat
Thanks for coming to the community.
Have you tried restarting the device?
Speak soon 🙂
Leanne.
26-07-2022 02:03 PM
Hi
Thank you for your suggestion. I had already tried that but it didn't work.
26-07-2022 02:10 PM
26-07-2022 02:46 PM
Hi
its definitely on the screen and not the app
I have seen various apps that apparently fix dead or stuck pixels but not sure if thats the route I should go down especially as my phone is relatively new and dont know what these things will do to my phone
thank you
26-07-2022 03:50 PM
Hi @bluecat,
Our Technical Support Team will be happy to take a look at this issue if you get in touch.
Thanks
James
26-07-2022 07:21 PM
Thanks James
I will get in touch with them