26-04-2022 05:43 PM
is it ok for phone to get quite warm when charging
26-04-2022 05:59 PM - edited 26-04-2022 06:00 PM
@micradek It’s the battery that’s getting hot and it’s normal but are you using the charger that came with the device? Is the device in a case?
26-04-2022 06:31 PM
yes and its new today
26-04-2022 07:02 PM
@micradek It should be fine. Don’t forget your device is setting suff up in the background and it’ll do this for a few hours so consuming power so this will use the battery as so it will get warm. You then plug it in and this will create heat If it’s in a case try taking it out as case’s can hold the heat within the device so helping to retain that heat.
26-04-2022 07:12 PM
Thanks Chris, I also just realised I hadn't closed any app, I did not Know i had to swipe them up and then left to right to close all of the apps!! thanks again
27-04-2022 07:39 AM
Hi @micradek
If you need any further help, please come back to the community anytime 🙂
I hope you enjoy your new phone.
Leanne.