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Upgrading

Gixeremz
Visitor

Hi, I have just upgraded my Samsung to a s23 ultra online, after struggling to get a good deal over the phone, I realised my student discount would work. Did everything asked, received confirmation of my purchase via email but at the top it said we need to confirm some details.  Does anyone know what this means? I tried seeking guidance in setting the upgrade up but couldn't find any online help and over the phone I was basically refused it. 

Any help appreciated. Thank you

2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

What it says.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Katie_B
EE Community Support Team

Hi @Gixeremz

Welcome to the community. 

Does the email provide you with a number or does it advise someone will be in touch?

Katie