17-09-2023 11:19 PM
New contract new phone same number as part of the deal and a gift I.e Samsung watch as part of the up grades for a Samsung galaxy s23 ultra phone received but no watch
Solved! See the answer below or view the solution in context.
18-09-2023 04:50 AM
Hi there, the Samsung S23 Ultra promotion currently with the free Samsung Galaxy Watch 6 is delivered to your billing address within 2 weeks of your contract start date. You should get a text letting you know you are eligible for this promotion. If it has been more than 2 weeks, you’ll need to call EE on 150 from a EE number to chase this up. Hope this helps
18-09-2023 04:50 AM
Hi there, the Samsung S23 Ultra promotion currently with the free Samsung Galaxy Watch 6 is delivered to your billing address within 2 weeks of your contract start date. You should get a text letting you know you are eligible for this promotion. If it has been more than 2 weeks, you’ll need to call EE on 150 from a EE number to chase this up. Hope this helps