16-09-2023 01:00 PM
I have recently upgraded my agreement and did not receive a phone charger I was told that EE did not supply them anymore.
When I read my insurance policy it states it covers phone chargers.
16-09-2023 02:45 PM
Hi @kevin656,
Welcome to the EE Community. 🙂
Which phone did you purchase?
James
16-09-2023 02:48 PM
@kevin656 Your insurance is just that it’s insurance and some devices do come with a charger supplied by the manufacturer and EE isn’t the manufacturer. Your insurance covers a charger is the device is supplied with a charger by the manufacturer.
17-09-2023 10:31 PM
Hello
When I upgraded my Phone to a Samsung Galaxy Ultra 23 I had to buy a Samsung Official USB C Plug but was a USB C to USB C cable was in the box.
